Terms of Service
Effective Date: January 1, 2025
Welcome to Toroos, a headless payment platform designed to enable businesses to build sophisticated payment experiences with enterprise-grade security and compliance. These Terms of Service ("Terms") govern your access to and use of our website (www.toroos.com), APIs, applications, and services (collectively, "Services"). By accessing or using the Services, you agree to these Terms on behalf of yourself or the entity you represent. If you do not agree, do not use the Services.
Toroos operates globally with a focus on the Arab world, and these Terms incorporate compliance with regional laws, including the Electronic Transactions Law of the Kingdom of Saudi Arabia and UAE Federal Law No. 1 of 2006 on Electronic Commerce. We may update these Terms; continued use constitutes acceptance.
1. Eligibility and Account
You must be at least 18 years old or the age of majority in your jurisdiction, and legally capable of entering contracts. Businesses must be duly registered. To use certain Services (e.g., API access), you must create an account, provide accurate information, and maintain confidentiality of credentials. You are responsible for all activities under your account. We may suspend or terminate accounts for violations.
2. Description of Services
Toroos provides a headless payment infrastructure including:
- Payment processing (cards, digital wallets, cross-border).
- KYC/KYB onboarding and verification.
- Wallet management and transaction processing.
- Rules engine, workflow builder, analytics, and multi-currency support.
- High-performance features (1000+ TPS, <2s response, 99.9% uptime).
Services are provided "as is" without warranties. We reserve the right to modify, suspend, or discontinue Services at any time.
3. User Obligations
You agree to:
- Use Services only for lawful purposes, complying with all applicable laws (e.g., AML/CTF, PDPL).
- Provide accurate, complete data for verification.
- Not engage in prohibited activities: fraud, money laundering, unauthorized access, reverse engineering, or interfering with Services.
- Ensure your integrations comply with our API documentation.
- Pay applicable fees as per our Pricing page or agreed packages (Starter, Professional, Enterprise).
For prohibited uses, see Section 10.
4. Fees and Payment
Access to Services may require payment based on packages (e.g., transaction volumes, features). Fees are non-refundable except as required by law. We may charge late fees or suspend Services for non-payment. All payments are processed securely via third parties. Taxes are your responsibility.
5. Intellectual Property
Toroos owns all rights to the Services, including software, APIs, documentation, and trademarks. You are granted a limited, non-exclusive, revocable license to use the Services for your internal business purposes. You retain rights to your data but grant us a license to use it for Service delivery and compliance.
Do not copy, modify, or distribute our IP without permission.
6. Confidentiality
You agree to keep confidential any non-public information disclosed by us (e.g., API keys, business strategies). This survives termination.
7. Data Protection
Your use of Services is subject to our Privacy Policy, which is incorporated herein. You must comply with data protection laws when handling end-user data via our platform.
8. Liability and Indemnification
Disclaimer of Warranties: Services are provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for purpose, or non-infringement.
Limitation of Liability: To the maximum extent permitted by law, Toroos shall not be liable for indirect, incidental, consequential, or punitive damages (e.g., lost profits, data loss). Total liability shall not exceed fees paid in the 12 months preceding the claim.
Indemnification: You agree to indemnify and hold Toroos harmless from claims arising from your use of Services, breach of Terms, or violation of laws.
These limitations apply even if advised of the possibility of damages.
9. Termination
We may terminate or suspend your access for breach, non-payment, or at our discretion with notice. Upon termination, you must cease use and pay outstanding fees. Sections surviving termination: IP, confidentiality, liability, governing law.
10. Prohibited Activities
You may not use Services for: illegal activities, terrorism financing, sanctions violations, high-risk industries without approval (e.g., gambling, adult content), or excessive load on our systems.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Kingdom of Saudi Arabia, without regard to conflict of laws principles. Any disputes shall be resolved exclusively in the courts of Riyadh, KSA. For users in other Arab countries, local mandatory laws apply supplementally.
12. Miscellaneous
These Terms constitute the entire agreement. No waiver unless in writing. If any provision is invalid, others remain enforceable. Force majeure events excuse performance.
13. Contact Us
For questions:
Toroos
Riyadh, Kingdom of Saudi Arabia
Email: hello@toroos.com