Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device by websites. They help us remember preferences, track usage, and provide personalized services. We also use similar technologies like web beacons and pixels.

2. Types of Cookies We Use

We classify cookies by purpose and lifespan:

a. Strictly Necessary Cookies

• Purpose: Essential for site operation (e.g., session management, security authentication for API access).
• Examples: Authentication tokens, fraud prevention.
• Duration: Session-based (deleted on browser close) or persistent (up to 2 years).
• Provider: Toroos.

b. Performance and Analytics Cookies

• Purpose: Analyze site usage to improve performance (e.g., page load times, transaction metrics for 99.9% uptime).
• Examples: Google Analytics (anonymized data).
• Duration: Up to 2 years.
• Provider: Third parties like Google (EU-based, GDPR compliant).

c. Functional Cookies

• Purpose: Enhance user experience (e.g., remember language preferences for Arab world users, multi-currency settings).
• Examples: Preference storage for workflow builder.
• Duration: Up to 1 year.
• Provider: Toroos and partners.

d. Targeting/Marketing Cookies

• Purpose: Deliver relevant ads or content (e.g., promotional emails based on usage).
• Examples: Retargeting on third-party sites.
• Duration: Up to 6 months.
• Provider: Advertising networks (with consent).

We do not use cookies for tracking sensitive financial data; payment data is handled via PCI DSS-compliant processors without cookies.

3. How We Use Cookies

• Compliance: To support KYC/KYB and regulatory features.
• Security: To prevent unauthorized access.
• Improvement: To monitor analytics for high TPS and low latency.
• User Experience: To enable features like visual workflow builder.

For users in the Arab world, cookies comply with local laws (e.g., no unnecessary data collection under PDPL). Cross-border transfers use safeguards.

4. Your Choices and Controls

• Consent Management: On first visit, we display a cookie banner for opt-in (required for non-essential cookies under GDPR/PDPL).
• Browser Settings: Manage via your browser (e.g., disable cookies in Chrome settings). Note: Disabling may impair functionality.
• Opt-Out: Use tools like Google Analytics Opt-Out or our preference center.
• Do Not Track (DNT): We honor DNT signals where possible.

To withdraw consent, contact us or clear cookies. For Saudi/UAE users, rights align with data protection laws.

5. Third-Party Cookies

We may embed third-party services (e.g., analytics providers). Their cookies are governed by their policies; review them for details.

6. Cookie Management Tools

We use cookie management platforms compliant with ePrivacy Directive (EU) and equivalent MENA standards.

7. Changes to This Policy

Updates will be posted here. Significant changes may trigger re-consent.

8. Contact Us

For questions:

This Policy is governed by Saudi Arabian law.